Making Your Hybrid Workforce Productive Day One and Beyond

Hybrid work is not just about enabling employees to work from home. It’s about creating flexibility and choice to better meet the needs of both employees and employers. Hybrid work can radically change how organizations hire staff, freeing their hands to pursue the best talent, regardless of where those individuals are located in the world. Companies of all sizes can pursue hires driven purely based on the organization’s priorities, finding balance among considerations like specific skill sets, cost and availability—which in turn means that opportunities in the workplace become endless for individuals.

While the thought of a growing talent pool enabled by the hybrid workplace might be exciting, the IT challenges that come along with it can quickly become overwhelming.

Technology and Timing Mean Everything

Taking time to think through and implement policies and processes that embrace the nuances of hybrid work is critical for supporting today’s valuable new hires and tomorrow’s productive workplace. Technology is the gateway through which employees communicate, collaborate, socialize and engage in your company’s culture. That is why the handling of technology resources for a hybrid workforce is such an important consideration.

In a labor market where the Harvard Business Review reports that 30 percent of new employees leave their jobs within the first 90 days of getting hired, it is imperative to get the employee experience right. At a minimum, companies must supply new employees with complete “day-one” technology starter kits on or before day one. That includes peripherals, monitors and company accessories to make their particular work experience memorable and satisfying.

Of course, day one is just the tip of the iceberg. Companies need to reconsider many other familiar questions when shifting to hybrid work, especially if they want to maintain their employees’ positive experience with technology over time. Issues may include:

    • How will the organization refresh used devices that still have usable life and get those assets delivered quickly to other employees?
    • When an individual’s device inevitably needs repair, what is the process for returning that employee to work? How long will that take?
    • When an employee leaves, how does the organization get that person’s devices back?
    • How does the company refresh all the devices of a team, or department or even a business line?
    • Is there a plan and process for sustainably and securely disposing of devices at the end of life?

None of these requirements are new, but the hybrid workplace exacerbates the challenges. With both people and IT equipment extensively distributed, managing everything becomes that much more complicated. 

Innovative Solutions That Help Simplify IT

Fortunately, companies can now solve their device lifecycle management challenges with the 2022 TSIA Award-winning solution, Dell Lifecycle Hub. This unique end-to-end solution covers everything from warehousing and inventory management of multi-vendor hardware to configuration and deployment expertise. It includes return, repair, whole unit exchange and refurbishing services. The Lifecycle Hub delivers a ready-to-work experience that meets the needs of hybrid work initiatives by shepherding devices from the time they enter a company’s inventory through sustainable end-of-life disposition. You can’t find a more complete offer on the market today.

Stability in a Fast-changing World

In today’s volatile economic and labor environments, hybrid work offers companies an opportunity to deliver a positive, fulfilling work experience to all employees. Remote work means employees don’t have to move, leave their communities, or uproot families. For a company, knowing that the right systems and processes are in place to serve the technology needs of employees, regardless of their location, is a source of confidence and an important contribution to successful on-boarding and long-term retention.

Quickly and smoothly equipping new hires with the right technology gear is essential to welcoming employees and developing goodwill. A properly configured working computer, with peripherals and company accessories, delivered on or before day one is a subtle sign that your company values that new employee and is eager for their contributions. It enables the employee to immediately engage with projects and colleagues, inviting them to become part of your corporate community, welcoming them into the fold, and making them part of the conversation.

With a solid plan for addressing technology needs, companies can better keep their focus on expanding their talent pool, setting up new hires for success and retaining people for the long term by ensuring a positive work experience.

Get in touch to discover how Dell Technologies can help you support your hybrid workforce starting on day one and beyond with an innovative end-to-end managed services solution that will cover all your device lifecycle management needs.