At Dell, Veterans Get by With a Little Help From Their Friends

Employee Resource Group Provides Strong Support Network

two dell veteran employees walking down hallway

Prior to 2011 when the Veterans & Supporters Employee Resource Group (ERG) was formally started, Air Force Veteran Tina Schroer, contracts program manager within Federal Sales Operations at Dell, saw firsthand the benefit of supporting the veteran community in the workplace. While attending an event aimed at helping veterans assimilate back into the civilian culture after a deployment, one individual stood out to her.

“I just had a feeling that he wasn’t really comfortable with what was going on,” she said. “I was noticing his body language. Afterward, I was talking with him and he explained that he was in the National Guard and he had just returned from about two years on active duty. He was working to get his adrenalin down and make sure that his family and his work environment were taken care of.”

Schroer reached out to one of her Dell colleagues who was also in the National Guard to connect the two with one goal: to help one another.

“I asked them if they could meet to share pointers on assimilating back home,” she said. “They did, and then every so often, I would touch base with both of them just to see how it was going.”

All told, they met with each other for about a year and it really helped them both to have a confidante at work.

dell veteran employees seated on couch

Fast forward to present day, and Dell now has a vibrant Veterans & Supporters ERG that is growing in membership every year. The group formalizes many supports for its members; one component is mentoring veterans who are transitioning into civilian life.

“Ever since we started the Employee Resource Group, we’ve incorporated ensuring that we support our members both during deployment and when they return,” Schroer said. “We now have individuals that managers can reach out to in order to help returning veterans assimilate back into the workforce.”

Marine Corps Veteran Matt Koskinen, an associate test engineer at Dell, appreciates the opportunity to continue his relationships with fellow veterans through the Veterans & Supporters ERG.

“Having that involvement and tie with your fellow veterans is certainly something you miss when you leave the military,” he said. “It’s more than having your college roommates or a sports team. It was your family. You work with these people every day. It’s not often understood by civilians, so it’s good to have that unspoken bond with someone at work.”

Koskinen has enjoyed judging a high school STEM competition and assembling care packages for troops overseas with the Veterans & Supporters ERG. In addition to participating in community events, and local volunteer efforts, the ERG hosts sessions that would be of interest to its members.

“We have guest speakers that are Dell veterans. They come in and talk to veterans and veteran supporters as part of the ERG,” Army Veteran Alejandro Rivas, a learning and development Consultant at Dell, said.

Topics covered at sessions range from assimilating into civilian culture to what benefits are available to veterans; both from Dell and from the military. Dell has engaged the Federal Veterans Administration to educate ERG members on their military benefits, for example. There are a lot of benefits that veterans may not even be aware that they have access to at the local and state level. Bringing those resources into the workplace to give veterans and veteran supporters greater access to that knowledge is a fundamental part of the ERG.

Beyond the real need for support of veterans, the community that continues to flourish is a lot of fun for ERG members.

“We had a bowling event,” Rivas said. “Our teams were divided between Air Force, Army, Marine and Navy, and of course we had a healthy competition there.”

Find out more at